Question 1

What is your shipping cutoff for same-day dispatch?

Accepted Answer

All in-stock orders placed Monday through Friday before 2:00 PM EST are picked, packed, and handed over to freight or parcel carriers (UPS, FedEx) the very same day.

Question 2

How is delivery and shipping calculated?

Accepted Answer

Shipping is calculated per item based on filtration category: Air Filters ($10/pc), Oil Filters & Fuel Separators ($5/pc), and Cabin Air Filters ($3/pc). Free shipping or custom contracted delivery terms are offered exclusively to recurring commercial fleet clients upon arrangement with our logistics team.

Question 3

Do you ship bulk pallet quantities to commercial fleet terminals?

Accepted Answer

Yes. For volume fleet orders and case pallet loads, our logistics team arranges LTL freight delivery with liftgate service directly to your terminal or repair shop dock.

Question 4

How can I verify a filter will fit my specific truck engine?

Accepted Answer

Use our vehicle selector at the top of the page to select your rig's Year, Make, Model, and Engine. Compatible products will display a green 'Verified Fit' badge. You can also search by OEM part numbers.

Question 5

Can I cross-reference aftermarket filter part numbers like Baldwin, Fleetguard, or Wix?

Accepted Answer

Yes! Enter any recognized cross-reference number (e.g. LF16015, B7299, 57746XD) into the top search bar, and our catalog will locate the equivalent CORALFLY specification.

Question 6

Do CORALFLY filters meet or exceed OEM warranty requirements?

Accepted Answer

Yes. All CORALFLY filters are engineered and manufactured under ISO 9001 and IATF 16949 certified quality management systems, fully preserving engine warranties under the Magnuson-Moss Warranty Act.

Question 7

Do you offer Net 30 corporate purchase order terms?

Accepted Answer

Yes. Fleets operating 5 or more commercial power units can establish credit terms with Net 30 billing. Contact support@coralflyfilters.com or select 'Fleet Purchase Order' at checkout.

Question 8

Can I receive wholesale pricing on full carton quantities?

Accepted Answer

Yes. When ordering case packs (typically 6 or 12 filters per master carton), volume discounts are automatically reflected in your cart totals.

Question 9

What is your return policy for unused filters?

Accepted Answer

We offer a 30-day hassle-free return policy for unopened, uninstalled filters in their original packaging. Contact support to generate a prepaid return authorization slip.

Commercial Truck Oil & Lube Filtration

Shipping & Fulfillment

Compatibility & Cross-Reference

Fleet Billing & Orders

Returns & Exchanges

Still have questions?

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Customer Care

Commercial Truck Oil & Lube Filtration

Commercial Truck Oil & Lube Filtration

Frequently Asked Questions

Shipping & Fulfillment

Compatibility & Cross-Reference

Fleet Billing & Orders

Returns & Exchanges

Still have questions?

Commercial Truck Oil & Lube Filtration